Support Center
Dedicated support for your ecosystem. Select a topic below or browse our common questions.
General Support
Login issues, account settings, and platform basics.
Billing & Invoices
Subscriptions, payment methods, and refund requests.
Security Reporting
Report vulnerabilities or suspicious account activity.
Legal & Privacy
DMCA, GDPR requests, and compliance information.
Enterprise Sales
Volume licensing, custom contracts, and partnerships.
Documentation
API guides and integration docs.
Frequently Asked Questions
How do I reset my password?
If you are logged out, click "Forgot Password" on the login screen. If logged in, go to Account Settings > Security.
Where can I find my invoices?
Invoices are generated monthly. You can view and download them from the "Billing" tab in your dashboard.
Can I cancel my subscription?
Yes. Canceling stops auto-renewal, but you retain access until the end of your current billing cycle.
Is Two-Factor Authentication (2FA) required?
We highly recommend it for all accounts. For Enterprise accounts, 2FA may be enforced by your organization admin.
Can I export my data?
Yes. In compliance with GDPR/CCPA, you can request a full data export (JSON format) from your account settings.
Service Level
We aim for a 24-48 hour response time. Enterprise plans include priority support and dedicated SLAs.
Have a Feature Idea?
We build based on your feedback. Let us know what you need next.
Submit Feature Request →